Terms of service
TERMS OF SERVICE
Last updated: May 2026
Please read these Terms of Service carefully before using the PawPipie website at pawpipie.com. By accessing or placing an order on our store, you agree to be bound by these terms.
1. About PawPipie
PawPipie is a dog wellness brand operated by Neat Labs LLC, a limited liability company registered in the United States. Our registered address is 30 N Gould St Ste R, Sheridan, WY, 82801. EIN: 98-1841907
We sell dog wellness and anxiety relief products including enrichment tools, calming beds, and related accessories through our Shopify store at pawpipie.com.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are placing an order on behalf of a business, you confirm that you have authority to bind that business to these terms.
3. Products
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our discretion. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display product colours and images accurately, but we cannot guarantee your screen will display colours exactly as they appear in person.
We reserve the right to discontinue any product at any time.
4. Orders and Payment
By placing an order, you offer to purchase a product subject to these terms. We reserve the right to refuse any order at our discretion.
All prices are listed in US dollars and are subject to change without notice. Payment must be made in full at the time of order. We accept payment via all major credit and debit cards processed securely through Shopify Payments.
5. Fulfilment and Shipping
PawPipie fulfils orders through third-party fulfilment partners. Once an order is placed and payment confirmed, your order will be processed and shipped according to our Shipping Policy. Please refer to our Shipping Policy for full details of delivery times and methods.
6. Accuracy of Information
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. This includes pricing, product descriptions, promotions, and availability.
7. Prohibited Uses
You agree not to use our website to:
- Violate any applicable laws or regulations
- Engage in fraudulent or deceptive activity
- Attempt to gain unauthorised access to any part of our systems
- Transmit any harmful or malicious code
- Reproduce, duplicate, or resell any part of our service without written permission
8. Intellectual Property
All content on pawpipie.com — including text, images, logos, graphics, and product descriptions — is the property of Neat Labs LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
9. Disclaimer of Warranties
Our products and services are provided on an "as is" basis. PawPipie makes no warranties, express or implied, regarding the fitness of our products for any particular purpose. Our products are not intended to diagnose, treat, cure, or prevent any medical condition in animals. If your dog has a health concern, please consult a licensed veterinarian.
10. Limitation of Liability
To the maximum extent permitted by law, PawPipie shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability to you shall not exceed the amount you paid for the relevant order.
11. Governing Law
These Terms of Service are governed by the laws of the state of Wyoming in the United States, without regard to conflict of law provisions.
12. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.
13. Contact
For questions about these Terms of Service: Email: support@pawpipie.com Business: Neat Labs LLC Address: 30 N Gould St Ste R, Sheridan, WY, 82801